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Integration, Rethought August 01, 2011 
Major trends around cloud, mobile and Software as a Service are dramatically changing the requirements and benefits of application integration. In many respects, the emphasis now on building hybrid business processes from a variety of far-flung sources forces a rethinking of integration and middleware.
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The Enterprise 2.0 Global Delivery Model Transformation, Part 3 June 30, 2011 
Three key aspects of the resourcing paradigm will undergo a change with E2.0: resource geographic spread; team constitution; and skillsets required. With the availability of collaboration media and their ease of access, customer groups and IT support/delivery groups will operate out of their own locations without the need to work in a centralized fashion.
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No Time Like the Present for Detecting Data Breaches June 16, 2011 
For almost a year, service providers and their clients have been the focus of spear-phishing and other intrusions that have resulted in large-scale direct and indirect data breaches. It's scary stuff, and the worst of it is far from over. Largely, these breaches have come in two flavors: system intrusion with direct compromise of data, and client credential compromise.
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An App Store of Your Own June 06, 2011 
As enterprises and most business users rapidly adopt smartphones and make them mission-critical to their work and lives, tablets are fast on their heels as a similar major disruptor. These fast-moving mobile trends together are also escalating demand for enterprise app stores.
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It's Cold Out There: Protecting Data Outside the Enterprise Firewall May 02, 2011 
Today's business has come to rely on mobility. Employees take their laptops home, work on tablets and collaborate anywhere via the Web. Unfortunately, these productivity advancements have paved the way for new cyber-vulnerabilities against an organization's private data and intellectual property. Can mobility continue to be a business benefit when attackers take advantage of security loopholes?
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When IT Disaster Strikes: The Cloud World's First Responders May 02, 2011 
As recent outages at Amazon Web Services and Sony PlayStation Network jar the common perception of IT business as usual, IT failures and performance snafus are nothing new, just perhaps much more prominent. Someone, somewhere got the first call on those outages -- the front line IT technical support staff.
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Juggling a Slippery Slew of SLAs March 21, 2011 
Nowadays, the focal point for IT operational success lies not so much in just choosing the software and services mixture, but also in the management and support of these systems and implementations and the SLAs as an ecosystem -- and that ecosystem must be managed comprehensively with flexibility and for the long-term.
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ITSEF 2011: It's a Mobile, Social, Cloudy, Insecure World March 16, 2011 
Cloud computing, mobile computing and social networking are reshaping the face of the information security industry, Sarah Friar, managing director at Goldman Sachs, said Wednesday. "I believe the cloud shift we're seeing is similar to what we saw in the shift from mainframe to client/server," Friar told attendees at ITSEF 2011.
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The Winter of Our Disconnect March 03, 2011 
Many already refer to it as Snowpocalypse 2011 -- one of the biggest and baddest winters in more than 50 years. Storms have systematically worked their way across almost all of the lower 48 states since November. Snow, sleet, freezing rain, and just plain old rain delivered by wave after wave of huge storms have caused massive disruptions across two thirds of the nation.
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Big Data, Big Open Source Tools February 25, 2011 
Enterprises are grappling with the skyrocketing amount of data they have to handle as that data proliferates into the terabyte and petabyte stage. Datasets that large are known as "big data" to IT practitioners. Relational databases and desktop statistics or visualization packages can't handle big data; instead, massively parallel software running on up to thousands of servers is needed to do the job.
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The Enterprise Architect's Growing Pains February 21, 2011 
Today, we present a sponsored podcast discussion in conjunction with the Open Group Conference, held in San Diego. We've assembled a panel to examine the current state of enterprise architecture and analyze some new findings on this subject from a recently completed Infosys annual survey.
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IBM Moves Service Desks to the Cloud December 08, 2010 
IBM has released the second Software as a Service offering in its Tivoli Live portfolio: its IT service desk. Called "Tivoli Live-service manager," this release follows last year's Tivoli Live-monitoring service, a SaaS app that manages the health and performance of IT resources.
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Federal Cloud Conversions Heat Up Google-Microsoft Competition December 07, 2010 
The U.S. government's drive to adopt cloud technology has generated a huge opportunity for vendors -- and has sparked fierce competition for the business. In the latest go round, Unisys, in partnership with Google, emerged victorious with a contract to provide a cloud-based email system for the General Services Administration. However, it didn't take long for competitor Microsoft to downplay Google's GSA offering.
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What Is World-Class IT Support? December 03, 2010 
Aberdeen surveyed 240 users and managers of IT support to find out how organizations in this new world can ensure that workers are productive and customers enjoy their products. The 107 support managers who responded to Aberdeen's survey ranked the metrics they use to evaluate their IT support staff on a scale from one to five, where 1 was the highest priority and 5 the lowest.
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Hyperscaling Without Hyperventilating November 23, 2010 
Scaling a website up to the size of a Twitter or a Facebook brings its own set of problems. These problems aren't a reflection of those that crop up on moderately large sites -- they're unique to these massive, hyperscale systems. That's partly because IT administrators and managers have to rely on new and sometimes emerging solutions to manage megasites.
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Surviving the Network Integration Ordeal November 15, 2010 
For many small businesses, the challenges associated with network integration can actually put a stop to integration before it gets started. Concerns about cost, worries about the potential of business downtime and fears of implementation issues can lead businesses to put off both minor and long overdue network changes and improvements.
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