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Oracle Opts for Another Day in Court With TomorrowNow February 08, 2012 
Oracle is clearly not prepared to let go of the TomorrowNow case involving corporate theft it suffered at the hands of the service provider, which was acquired by rival SAP in 2005. In a legal filing this week, Oracle rejected the $272 million in court-ordered damages from SAP. A jury found in favor of Oracle in 2010 and awarded the software maker $1.3 billion in damages. The judge slashed the award last fall.
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Will Microsoft Get Lucky With Yahoo? October 22, 2011 
Microsoft CEO Steve Ballmer recently commented on Yahoo's present situation by saying "Sometimes you're lucky." He was referring to his company's rebuffed attempt to buy Yahoo a few years ago for $47 billion. But that doesn't necessarily mean he thinks owning Yahoo now would be a bad idea -- perhaps all he meant was that by waiting a few years, Microsoft may be able to get Yahoo for a whole lot less than $47 billion.
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Judge Cuts Oracle Claims Down to Size September 02, 2011 
SAP won a battle in its war with Oracle Thursday when a judge overturned the $1.3 billion sum SAP was previously ordered to pay Oracle in a copyright infringement suit. The dispute regarded SAP's TomorrowNow software maintenance unit, which was accused of skirting licensing fees by downloading hundreds of thousands of copies of Oracle software. Oracle claimed it was an effort to steal customers.
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More Legal Woes for Google July 13, 2011 
In 2010, Google admitted that when collecting Street View photos around the world it also collected data from unsecured wireless networks. That led to a bunch of lawsuits. Recently, U.S. Federal Judge James Ware refused to dismiss a class action lawsuit based on allegations that Google violated the U.S. Federal Wiretap Act by collecting unsecured WiFi data when taking Street View photos.
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The Opposite of CRM July 11, 2011 
Ever wonder what the opposite of CRM would be? I have. In my ruminations it's not as simple as matter and antimatter, up and down, left and right -- though few of us would consider antimatter very simple. If I gave you written directions to my house, you couldn't get home simply by turning the sheet upside down. Opposite isn't simply backward.
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ISPs Agree to Mete Out Punishment for Illegal File-Sharing July 08, 2011 
Comcast, Cablevision, Verizon, AT&T and Time Warner Cable have promised to be more proactive in alerting possible copyright violators using their networks in a voluntary agreement with the music and film industries. The antipiracy model they've adopted has been pushed for some time by the Recording Industry Association of America and Motion Picture Association of America.
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Texas Clears Up Server-Nexus E-Commerce Sales Tax Issue June 11, 2011 
Both Houses of the Texas legislature have passed a bill that legislatively repeals a controversial regulation that has caused a great deal of concern to e-commerce vendors and to Web hosting companies. A state can only require a company to collect its sales tax if the company has a substantial physical presence, or "nexus," in the state, because of a 1992 U.S. Supreme Court case, Quill v. North Dakota.
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Failed Oracle ERP Project Leads to Legal Spat June 06, 2011 
A legal dispute between Oracle and erstwhile client Montclair State University illustrates that despite the steady evolution of ERP technology and implementation methodologies, these projects can still turn ugly. Montclair has accused Oracle of violating the terms of its agreement to build a new Web portal for the school.
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Litigation Frustration Wreaks Havoc in the Apple Ecosystem May 18, 2011 
Dick the Butcher's line in Shakespeare's play Henry IV about killing all the lawyers probably took on additional flavor this week. First, there's the matter of Lodsys, a company that has sent several iOS app developers scrambling for cover, accusing them of infringing a patent that governs in-app payments.
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Rogue Pharmacy Ads Could Cost Google Half a Billion May 13, 2011 
Google has set aside a cool half-billion dollars to cover any penalties related to AdWords postings for illegal drugs. The search giant reportedly is nearing a settlement with the DoJ in a criminal investigation into allegations it made hundreds of millions of dollars by accepting ads from online pharmacies that violate U.S. laws.
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Net Neutrality in a Nutshell May 11, 2011 
No doubt you've heard the term "Net neutrality." Proponents and opponents have much to say on this topic. However, many Internet users don't even know what it means, or how it will affect them. "Net neutrality" is short for "network neutrality" or "Internet neutrality." The concept addresses user access to the Internet, and the debate centers on whether ISPs can limit, tier, block or otherwise affect Internet performance.
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White House Gets the Ball Rolling on Single Credential Online ID System May 03, 2011 
The Obama administration has come up with a proposal for both improving and simplifying identity protection for consumers using the Internet, computers, and mobile devices. The plan would greatly reduce the need for consumers to use and remember multiple passwords or fill out separate privacy forms for multiple online accounts.
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The Slow Boil of Privacy Erosion April 28, 2011 
As the Apple iPhone personal tracking database brouhaha rolls on, it's becoming increasingly clear that Apple isn't exactly tracking iPhones -- though there are many shades of gray -- and that reactions to the idea or practice of tracking has a surprisingly wide range of feeling. Some seem to think that having their iPhones track their locations is cool, like a personal journal.
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Senate Takes a Crack at Online Consumer Privacy Protection April 13, 2011 
Senators John Kerry, D-Mass., and John McCain, R-Ariz., introduced an Internet privacy bill on Tuesday that proposes new rules about how websites can collect information about users. The measures would help protect Internet users by requiring sites to notify customers when their data is being collected and tell them how it will be shared.
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Lessons Social CRM Can Learn From Telecom's Mistakes March 10, 2011 
Around the time the Telecommunications Act of 1996 was passed and signed into law, I was a reporter covering that area of technology. Specifically, I was writing about service, measurement, data management and the software that made all that possible for telecommunications companies. Little did I realize it, but this was a great laboratory to get a peek at what would be important for building customer relationships for all businesses.
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Sales Taxes on the Internet: Is This the Year We'll Pay? February 09, 2011 
In 1998, Congress enacted the Internet Tax Freedom Act, effectively banning sales taxes on sales on the Internet, with some exceptions. Its purpose was to encourage and foster the growth of Internet business. Given that Internet sales will reach about $250 billion in 2011, many states and the U.S. Congress are now considering reforming the Internet Tax Freedom Act to allow for Internet sales taxes.
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