Sunday - January 4, 2009
It all started with a simple question from Forrester Research analyst Jeremiah Owyang late in the afternoon on Friday, Dec. 12. A few days earlier, blogger Chris Brogan had written about his decision to accept $500 from Kmart to find out what's cool to buy at the discount retailer and then write about it. Owyang posted a question to his readers on microblogging site Twitter, asking whether it's OK for brands to approach bloggers in that manner. With that began one of the most vociferous recent debates in the blogosphere.
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Sunday - January 4, 2009
It's dawn at a Los Angeles apartment overlooking the Hollywood Hills. Laura Sweet, a graphic designer in her early 40s, sits at a computer and begins to surf the Net. She searches intently, unearthing such bizarre treasures for sale as necklaces for trees and tattoo-covered pigs. As usual, she posts them on a shopping site called "ThisNext.com."
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Saturday - January 3, 2009
Adam Parks is an avid reader of digital books, but you won't find him downloading the 20 or so titles he reads each year onto an electronic book device like Amazon's Kindle. Instead, Parks flips through pages -- Web-site design manuals and Sun Tzu's "The Art of War" are recent favorites -- on his trusted iPhone.
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Wednesday - December 31, 2008
Online retail saw a 3 percent year-over-year drop in sales between Nov. 1 and Dec. 23, according to research firm comScore, as economic hardships combined with a calendar that shortened consumers' usual buying period. The decline marked the first dip in online sales since comScore began tracking the figures in 2001.
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Wednesday - December 31, 2008
Legend has it that the inventor of chess was so wise that when the king asked him to name his reward, he replied that he only wanted one grain of wheat for the first square, two grains for the second, four grains for the third, eight grains for the fourth and so on up to the sixty-four squares on the board.
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Wednesday - December 31, 2008
For many e-tailers, online chat is a closer. Packaged and offered up to site visitors as a service, it provides an opportunity to close a sale when an uncertain customer wavers. Retailers were early adopters of this technology precisely because of the distinct return on investment, Conversive CEO Robert Williams told CRM Buyer.
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Tuesday - December 30, 2008
E-commerce has certainly not been immune from the recession battering the U.S. economy, but for reasons that can only be guessed at, most of the leading e-tailers have not stepped up their efforts to retain customers by providing improved service, according to a recent customer satisfaction survey.
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Tuesday - December 30, 2008
CashNetUSA.com isn't your typical financial-services business. For one, at a time when 140,000 industry jobs have been lost nationally year to date, the Chicago-based online payday lender is hiring. For another, the headquarters' vibe conjures up the freewheeling tech-boom era.
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Tuesday - December 30, 2008
For those who like to feel like they've gotten a bargain whenever they make a purchase, 4Sale4Now.com could be a dream come true. The site lets retailers discount their products and services regularly, and it lets buyers to monitor these discounts and buy when they're deep enough to suit their fancy. It's akin to an auction model, but unlike sites like eBay, the prices on 4Sale4Now always go down.
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Monday - December 29, 2008
Ever since she found out her niece was reading her Web site, Jen Singer began making sure the majority of her content was G-rated -- appropriate for a general audience. "Even though MommaSaid.net is a Web site for mothers, it appears that it's popular with quite a few tween girls, too," she told the E-Commerce Times.
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