Friday - May 9, 2008
Three interesting topics were kicked around in Apple-minded blogs this week. Entirely unsurprisingly, survey results show that Apple tech support kicks butt in the PC industry at large. Also, AT&T is forbidding vacation time to hapless iPhone salespeople, and it appears Macs have gotten a foot in the door at work. Consumer Reports is one of the most respected product and service reviewing publications in the U.S. The magazine recently surveyed its readers and ranked the best tech support in the PC industry.
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Tuesday - March 18, 2008
Hindsight, as they say, is always 20/20. Less than five months after going public with plans to immediately start replacing its Windows-based PCs with Macs, Auto Warehousing was forced to push back the project by more than a month. That was last December. The reason was not a lack of money, manpower or executive support.
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Sunday - March 16, 2008
Guido Sacchi, CIO and senior vice president of corporate strategies at CompuCredit, decided to go with the flow. He's allowing Macintoshes into the business when the requester makes a valid business case. "If they think they can get better productivity on a Mac, so be it. Who am I to stop them?" he says.
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Friday - March 14, 2008
If you google the phrase "Microsoft's worst nightmare," the range of hits you get is entertaining for its breadth. Various pundits have proclaimed that the software giant's very worst nightmare is everything from Linux, Google and Firefox to software as a service, Cisco's digital home business and the Sony PlayStation.
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Wednesday - March 12, 2008
Three months ahead of its official launch, the test version of iPhone's Software Development Kit is luring developers by the thousands -- tens of thousands, actually. More than 100,000 developers downloaded the beta version of the iPhone 2.0 software, which bears the enterprise-supporting SDK, in the first four days it was available, Apple said Wednesday.
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Monday - March 10, 2008
Apple's iPhone SDK announcement last week was met with a mixture of glee and trepidation. If it weren't for continued problems in the subprime mortgage crisis, AAPL would have shot up $20. The fact that it didn't and the fact that Apple has had enterprise problems in the past is leading to a false sense of confidence by the naysayers that Apple cannot succeed fabulously. It's an irrational wish.
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Sunday - March 9, 2008
As I grow older, it seems like I get ignored more often. Much more. My wife, who used to be so attentive to my needs, barely listens to half of what I say. My kids, now in middle school, stare at me blankly when I ask about their homework. The guy at the Verizon Wireless store couldn't care less when I complain that not as many people can hear me now. It's no different at work.
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Thursday - March 6, 2008
In a special media event for journalists and industry analysts Thursday, Apple unveiled its iPhone Software Roadmap. As was widely expected, Apple announced details for its Software Development Kit for the iPhone and in a surprise move went even farther than expected by announcing significantly beefed up support for enterprise environments.
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Sunday - March 2, 2008
A while back, I read a heated discussion about Apple's supposed moral obligation to the enterprise. The context was that Apple should endeavor to make products that are both fun to use, compelling and check all the enterprise boxes. The failure to fully penetrate the enterprise was presented as a deficiency of Apple's. I am going to tell you that the problem is not with Apple.
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Sunday - February 24, 2008
As a senior technical support analyst at Harcourt, Randy Rowles is happy that he gets to manage the educational publisher's 1,000 or so Macintosh systems. He's perhaps even a little smug about how their stability and ease of use helps simplify his job. "Our TCO from a support standpoint has always been lower," Rowles said.
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Friday - February 22, 2008
The Mac universe got off to a slow start this week, with Presidents Day giving a sizable portion of the U.S. working population the day off. However, that didn't stop Apple from making a few, albeit minor, announcements. First, iTunes announced it would sell songs performed on "American Idol," in addition to the shows themselves.
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